I created this manual for a nonprofit educational organization located in Seattle, WA.

The audience

The audience for the manual is the organization’s Administrative Assistant/Database Manager (AA/DBM). Additional users of the manual include the General Manager, to whom the Administrative Assistant/Database Manager reports, and the organization’s Founder.

The team

I worked with the Founder and the General Manager to create the first draft of the manual, and then collaborated with the recently-hired AA/DBM during her onboarding and training period to document additional procedures.

The details

The Table of Contents lists main job functions by chapter, and hyperlinks enable the user to jump directly to a chapter or page of interest. Information is presented in short paragraphs and bulleted lists for ease of reference, and important checklists are denoted by a checkmark icon.

Download the manual (PDF).

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